Terms of Use

The content of this website is made available for the purpose of providing general information. It does not constitute the provision of services. This website aims to inform, and the permanent updating of contents is not guaranteed.

TERRAPRO authorizes the download and temporary storage of the contents of this website for the purpose of viewing it on a computer or mobile device. The reproduction, permanent storage or retransmission of the contents of this website are expressly prohibited without the prior written authorization of TERRAPRO. All rights relating to this website are the exclusive property of TERRAPRO.

Privacy Policy and Cookies

This privacy policy defines how TERRAPRO uses and protects all information that users transmit to TERRAPRO when using this website. TERRAPRO is committed to ensuring that your privacy is protected. TERRAPRO reserves the right to change this policy when necessary, updating this page according to changes that may be implemented.

We intend to guarantee and protect privacy and comply with your legal obligations. Our Privacy and Cookies Policy defines the treatment of any personal information provided to us when using this website. It also describes how we use internet cookies and some of the security measures we take to protect your privacy, as well as providing guarantees about what you will not be able to do.

Information we collect

• Name

• Contact information (email, phone numbers)

• Professional data (Company)

What we do with the information we collect

• Processing and responding to contact requests, quotes, information, etc.

• Customer contact

• Maintenance of the internal register

• Improvement of our products, services and organizational processes, through internal analysis

• Sending informative or promotional e-mails, newsletters, special offers, announcing events or other information in which we believe you may be interested, using the e-mail address provided.

• Management of contests, promotions, offers, marketing actions, product updates.

• Definition of user profiles and automation of communications.

• We may use the information to contact you for market research or satisfaction surveys. We can contact you by email, phone, fax or post.

• We may use the information to personalize the site according to your interests.

• We may use the aggregated information to monitor the use of our services and to help us develop and improve our website. The aggregated information and statistics do not, however, include details that can be used to identify you.

Transmission of data to third parties

TERRAPRO may share data with third parties only in the event that a request for information / quotation, for the user’s own convenience, should be transmitted to a distributor, to accompany that same request.

User data will not be sold, shared, traded or rented to third parties for any purpose.

Data retention period

The period of time during which the data is stored and preserved varies according to the purpose for which the information is processed, as well as according to the legal obligations and requirements that may apply that require the data to be kept for a period of time. Minimum. Thus, and whenever there is no specific legal obligation, the data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or its subsequent treatment, after which they will be eliminated.

Links to other sites

Our website may contain links to other sites of interest, which are not controlled by TERRAPRO. However, after accessing these links, we have no control over their use, nor are we responsible for the legality, usefulness, privacy and timeliness of the content on these sites or for their privacy policies, which may differ from ours. So, take these factors into account before transmitting your personal information to those websites.

Cookies

We use cookies on this site. A cookie is a small file that asks for permission to be placed on the storage of your computer or mobile device. Once accepted, the file is added and the cookie helps to analyze web traffic. We use cookie traffic logs to identify which pages are being viewed. This helps us to analyze the traffic data on the website and to improve our website in order to adapt it to the user’s needs. We only use this information for statistical analysis purposes.

In general, cookies help us to provide you with a better website, as it allows us to monitor the pages that users find useful or not useful. Cookies are anonymous; they do not give us access to your computer or any personal information. Cookies identify your computer on our server, but do not identify the individual user, only the computer or device used. Cookies do not allow the collection of personal information.

You can choose to accept or refuse cookies when entering the site. Our Privacy Policy also provides that the user has, at any time, the possibility to configure his computer to accept all cookies, to notify him when a cookie is issued or not to receive any cookies. This process depends on the browser (web browser) you use. Please refer to your browser’s “Help” function. If you accept cookies, they can remain on your computer for many years, unless you delete them. If you prefer to refuse or delete cookies, this may prevent you from taking full advantage of the website.

Legal disclaimer

TERRAPRO reserves the right to disclose personal information, as required by law, when such disclosure is necessary to protect the rights of the company or to comply with a lawsuit, court order or legal process.

Responsible for data processing

TPRO- TECHNOLOGIES, LDA. is the entity responsible for processing the personal data collected. You can contact us at:

TPRO- TECHNOLOGIES, LDA.

Av. Nossa Sra. Guadalupe, Nº63

2135-015 Samora Correia

Email: terrapro@terra-pro.net

Phone: 263 655 115

TERRAPRO, as responsible for the processing of the user’s personal data, declares that it maintains a written agreement with all its subcontractors, through which they guarantee the compliance with the GDPR, and that the personal data of use are only treated by those under the terms and conditions. conditions described herein, and to the extent strictly necessary.

Security measures

TERRAPRO declares that it is complying with all the provisions of the GDPR – General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016).

TERRAPRO has implemented the necessary technical and organizational security measures to guarantee the security of the personal data it collects and processes, and to prevent its alteration, loss and treatment and / or unauthorized access, taking into account the state of technology, nature stored data and the risks to which they are exposed.

Breach of personal data

When there is a breach of personal data that could imply a high risk to the user’s rights and freedoms, TERRAPRO must inform you of this breach, in good time.

This communication must include the nature of the personal data breach; the indication of a contact point where more information can be obtained; a description of the likely consequences of the breach of personal data; a description of the measures taken or proposed by the controller to remedy the breach of personal data, including, where applicable, measures to mitigate its possible negative effects.

User consent and the right to change or withdraw consent

The user, when providing his personal data on our website, namely by filling in the contact form, subscribing to newsletters, among others, thus gives his consent for the processing of his personal data indicated above, under the terms and conditions contained in of this privacy and data protection policy, for the purposes identified here.

The consent given can be changed or withdrawn at any time, with effects for the future, through the contacts of the data controller already indicated above. The withdrawal of consent does not compromise the lawfulness of the treatment carried out until that date.

After withdrawing your consent, you will no longer be contacted and receive communications for the purposes described in this privacy policy.

Acceptance of these terms By using this site you consent to the collection and use of your information as set out in this cookie policy and privacy policy. If we change our privacy or cookie policy in any way, those changes will be posted on this site.